Privacy Policy
At Koopido, we are committed to protecting your personal data and your right to privacy. This policy explains how we collect, use, and store your information when you shop with us.
1. Who We Are
Koopido is an online pet care store based in the Netherlands. We are the data controller responsible for your personal data.
Koopido
Website: www.koopido.nl
Email: info@koopido.nl
Address: Meerkoetstraat 3, Oosthuizen, Netherlands
KvK-number: 98716972
VAT-number (btw-id) : NL005349414B36
Koopido is responsible for processing your personal data as described in this policy.
2. What Data We Collect
We may collect the following personal data when you use our website or place an order:
- Name and contact details (email, phone, address)
- Order and payment information
- Browsing and usage data (via cookies)
- Communication history with our support team
3. How We Use Your Data
We use your data to process and deliver your orders, communicate with you about your purchases, improve our website and services, and comply with legal obligations.
4. Legal Basis
We process your data on the basis of contract performance, legal obligation, and our legitimate interests as a business. Where required, we will ask for your consent.
5. Data Sharing
We do not sell your personal data. We may share it with trusted third parties such as payment processors, delivery partners, and IT service providers, solely to fulfil your order.
6. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, and in accordance with Dutch and EU legal requirements.
7. Your Rights
Under the GDPR, you have the right to access, correct, delete, or restrict the processing of your personal data. To exercise your rights, contact us at info@koopido.nl.
8. Cookies
Our website uses cookies to improve your browsing experience. You can manage your cookie preferences at any time via your browser settings.
9. International Data Transfers
We store your data within the European Economic Area (EEA).
If data is transferred outside the EEA (for example, via a third-party service), we ensure that adequate protection measures (such as EU Standard Contractual Clauses) are in place.
10. Data Security
We take strong technical and organizational measures to protect your data against unauthorized access, alteration, or loss.
Our website uses SSL encryption (HTTPS) to secure all data transmission.
11. Contact
For privacy-related questions, please contact us at:
📧 Email: info@koopido.nl
📍 Address: Meerkoetstraat 3, Oosthuizen, Netherlands
Last updated: September 2026